Terms of Service

Last updated: July 2026

By accessing or using NHAExamPrep.com ("the Service"), operated by Minovi Learning LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service. Please read them carefully before using the Service.

Use of the Service

NHAExamPrep.com provides AI-generated exam preparation content for the NAB Core of Knowledge Exam and the NHA Line of Service Exam. You may use the Service for personal, non-commercial exam preparation purposes only.

You agree not to:

Subscriptions and Billing

Access to the full Service requires a paid plan. The monthly plan is a subscription billed in advance on a recurring basis; by subscribing, you authorize us to charge your payment method on a recurring basis. The 4-month and 12-month plans are one-time purchases that provide access for a fixed period from the date of purchase, as stated on the pricing page, with no recurring billing.

The Exam Week Playbook and the Cram Guide are one-time purchases of digital study materials, not subscriptions. The Formula Sheet is provided free of charge.

You may cancel a subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

All plans include a 7-day satisfaction guarantee: contact us within 7 days of your initial purchase for a full refund. The guarantee exists so you can evaluate whether the Service is the right fit for you. We reserve the right to decline a refund where the guarantee is being used as a free trial, such as when a substantial portion of the Service's content has been consumed or its included study materials downloaded before the request. After the first 7 days, we do not provide refunds for partial billing periods or unused time.

Retake Protection

Retake Protection is available on the 4-Month and 12-Month plans. It applies to the national NAB exams the Service covers, the NAB Core of Knowledge Exam and the NHA Line of Service Exam, only. It does not apply to state-specific exams, state jurisprudence exams, or any other state licensing requirement. You qualify by completing at least one full simulated exam while your plan is active. If you sit the NAB Core or NHA Line of Service exam and do not pass, you may request a 90-day extension of your access for your retake. To request it, email your official NAB score report, showing your name and exam date, to info@nhaexamprep.com within 30 days of your exam date. The name on the report must match your account. Retake Protection may be used once per account. Extensions are granted after review and confirmation of eligibility.

Educational Purpose Only

The content provided by NHAExamPrep.com is for educational and exam preparation purposes only. It does not constitute legal, regulatory, or professional advice. Questions and explanations are AI-generated and may contain errors. Always verify content against the current NAB Candidate Handbook and applicable regulations.

NHAExamPrep.com does not guarantee that use of the Service will result in passing any examination.

Intellectual Property

All content on NHAExamPrep.com, including but not limited to text, questions, explanations, and design, is owned by Minovi Learning LLC and protected by copyright. You may not reproduce or distribute any content without written permission.

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or that the content is accurate or complete.

Limitation of Liability

To the fullest extent permitted by law, NHAExamPrep.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Third-Party Services

The Service uses third-party providers including Clerk (authentication), Stripe (payments), Anthropic (AI), Resend (transactional email; see our Privacy Policy), and Cloudflare (infrastructure). Use of these services is subject to their respective terms of service.

Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts and the United States, without regard to conflict-of-law principles. Any disputes shall be resolved in the applicable courts located in Massachusetts.

Contact

For questions about these Terms, contact us at info@nhaexamprep.com.